What information do we collect about you?
We collect your information when you contact us to make an enquiry either via our website or over the phone. On initial enquiry, we will take your name, email address and a phone number. On quote acceptance, we may also store your postal address and contacts within your company.
Additional information may be collected via surveys and feedback forms.
Website usage information is collected using cookies but does not collect anything personal to you. We may occasionally have ongoing analytics recordings of user mouse movements and visits.
How do we use the information about you?
The information we collect is used to handle your enquiry and manage your account with us. If you agree, we will also add your email address to our mailing list.
Website analytical data is used to assess the effectiveness of our website, and this includes visit recordings.
AMJ Cleaning Services will never share your information with a third-party for marketing purposes or otherwise.
How we store our information
We store your information in different ways dependant on its usage;
- Website enquiries received via our contact forms are stored for up to 30 days.
- Client information is encrypted and stored in a separate online database facilitated by our CRM.
- If chosen to join our mailing list, this information is processed and stored with MailChimp. Their privacy policy can be found at https://mailchimp.com/legal/privacy/
- Website visitor recordings are stripped of identifiable information before stored by service Hotjar. You can read more about Hotjar’s GDPR commitment here: https://www.hotjar.com/legal/compliance/gdpr-commitment
Accessing and removal of your data
You have the right to request a copy of the information that we hold about you at any time. If you would like a copy of this information or would like us to correct or remove anything we store about you, please contact us using the details below.
You can also unsubscribe from our marketing mailing list at any time using the link in the footer of any email sent from us.
Cookies
We use cookies to collect information about your visit to our website. These cookies do not contain identifiable information and simply assign you a unique ID in order to track your visit throughout our site.
For more information about cookies, please visit: https://www.aboutcookies.org/
It is possible to opt-out of cookies, the above website describes how to do this with your browser.
Changes to our privacy policy
We keep our privacy policy under regular review and any updates are posted directly here. Our policy was last updated 26th April 2018.
How to contact us
Please use the below information to contact us about our policies and your information:
Contact Page
Phone: 01384 560666
Address: Park Lane, Halesowen, West Midlands, B63 2QS
